Returns & exchanges

Every Nineteenth piece is carefully made and checked before it reaches you.

Returns or exchanges are accepted for incorrect items, damage during transit, manufacturing defects, or size exchanges, subject to availability.

Please contact Nineteenth within 48 hours of receiving your order with your order number and clear photographs or an unboxing video where applicable.

Return eligibility

Returned products must be unused and unworn, unwashed and free from stains, marks, perfume or alterations, with all original tags attached and in the original packaging.

Store credit

For eligible returns, Nineteenth does not provide refunds for change-of-mind returns. Once the returned product is received and passes inspection, a credit note equivalent to the value of the returned product will be issued. The credit note is valid for 30 days from the date of issue.